Chief Executive Officer since 1 August 2022
Country: Zimbabwe
Academic Qualifications
Expertise Domain
Mrs Pinkie Malebe joined SADCAS in October 2015 as Scheme Coordinator Testing Laboratories, Veterinary Laboratories and Proficiency Testing Accreditation Schemes. Prior to joining SADCAS Mrs Malebe worked at Botswana Bureau of Standards as a Principal Scientist. She is a Microbiologist by profession, graduated with a Bachelor of Science in Microbiology from the University of Botswana. She has extensive experience in Quality Assurance, Standardization proficiency testing, laboratory management and accreditation.
Mrs Malebe is charged with the responsibility of the overall management of SADCAS accreditation processes in accordance with ISO/IEC 17011 standard, ILAC/IAF and AFRAC requirements, management of assessors as well as to represent SADCAS in regional and international accreditation fora on technical issues.
Mr. Xavier Mugari joined the Southern African Development Community Accreditation Service (SADCAS) in May 2019 as Quality Manager, responsible for managing the SADCAS Quality Management System (QMS) and ensuring its continued compliance with the requirements of ISO/IEC 17011, AFRAC, SADCA, ILAC, and IAF.
Mr. Mugari possesses extensive experience in the establishment, implementation, and management of quality systems. Prior to joining SADCAS, he served as a Quality Management Systems Consultant at the Clinical and Laboratory Standards Institute (CLSI), where he supported the development and strengthening of quality systems in medical laboratories.
He is a qualified AFRAC Peer Evaluator and a registered SADCAS Team Leader/Technical Assessor for ISO 15189 assessments. Mr Mugari is a also a registered Trainer for ISO 15189 and ISO/IEC 17025 international standards. Mr. Mugari holds a Master of Business Administration (MBA) from the University of Zambia (UNZA), a Bachelor of Medical Laboratory Sciences (Honours) Degree from the University of Zimbabwe (UZ), and has completed a one-year Programme in Total Quality Management at the University of South Africa (UNISA).
His MBA research focused on the relationship between Total Quality Management and ISO 9001 systems in enhancing patient satisfaction within healthcare organizations. His research interests include the development and application of quality indicators, as well as the design of QMS models that promote continual improvement, organizational performance, and sustainability.
